Frequently Asked Questions

Everything you need to know about shopping with RUDIS

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in original, unused condition with all tags attached to be eligible for a full refund.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order is shipped, you will receive an email containing a tracking link. You can also log into your RUDIS account and view your order history for real-time updates.

Are your products covered by a warranty?

Yes, we stand behind our quality. Most RUDIS products come with a one-year limited warranty against manufacturing defects from the date of purchase.